If there is one lesson Battery World Hervey Bay’s Mary Morrissey lectures her team about its customer service.
The former schoolteacher and assistant principal is a sticker for really giving her customers her best that’s why Hervey Bay Battery World has fast become a one-stop shop for battery needs.
The family opted for a sea change from Sydney to Hervey Bay more than a decade ago with almost everyone in the family working in the store at some stage. Today her son David and his wife join Mary along with her grand children who do odd jobs for pocket money. The store has a real family vibe to it, as everyone does their best to keep customers powered up in this time of technology that has most gadgets running on portable power.
The Battery World Hervey Bay team love being able to fix people’s problems and give them a solution to their power issues and troubles. Hervey Bay has a strong commitment to their local community through recycling initiatives at schools and local retirement villages. They support many charities along with hosting fundraising events for the United Warriors Soccer Team.
They are big supporters of local sport including hockey and cricket and it’s not unusual to see the team-playing cricket in the driveway after work on Saturday.