Battery World Mandurah’s Dianne and Coleman Truss are a dynamic husband and wife power duo. Coleman worked previously in the insurance game, assessing cars and boats – so knows his way around most vehicles with a keen eye for how things should work. He also provides great energy solutions to his customers. Together with Dianne, whose background includes office management – it is no wonder at Battery World’s 2012 National Conference Mandurah was awarded the retail chain’s prestigious Best New Franchisee of the Year award.
The duo took out the 2015 Franchise Business category in the Peel Chamber of Commerce Alcoa Peel Business Excellence Awards. In 2013 they also won an Alcoa Award for Service Excellence and were also finalists in the Business Excellence Award 20 + Employees & Rural Business category. They are Mandurah’s one-stop shop for battery needs and have made a name for themselves for their friendly approach to customers and commitment to the community.
The team love being able to fix people’s problems and give them a solution to their power issues and troubles. Mandurah has a strong commitment to their local community through recycling. Adding to that they are committed to providing hundreds of smoke alarm batteries free every year to retirement villages so smoke alarms can be changed for the elderly. They support the Leukemia Foundation and along with fundraising for Camp Quality are involved with many events to take children out on the water for a day to brighten their lives. Adding to all of this they also fundraising events for Bravehearts, drought relief for farmers and autism research.