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DELIVERY POLICY



Battery World Delivery Policy


Battery World is proud to offer you a delivery option suited to your shopping preferences.



Delivery Options


At Battery World we have three (3) delivery options for online orders:


Standard Delivery

  • Standard Delivery will incur a fee of AU$10.00 incl. GST.
  • Standard delivery takes approximately 3-7 business days for metro stores and approximately 10-15 business days for regional stores.
  • Standard Delivery is available for all metro orders and regional orders within 10km radius of the store.
  • For Standard Delivery, there is no minimum order amount.

Same Day Delivery

  • Same Day Delivery will incur a fee of AU$15.00 incl. GST.
  • Same Day Delivery has a cut-off time of 1pm, orders made after this time will be delivered the next day.
  • Same Day Delivery is only available for items that are in stock at the time of order and not available for ‘Low Stock’ or ‘Special Order’ products.
  • Same Day Delivery is unavailable for orders further than 10km of the store.
  • Same Day Delivery is not available for items under $50.00.


Extended Distance Delivery (For customers outside of 10km's of the store)

  • Extended Distance Delivery will incur a fee of AU$20.00 incl. GST for Regional Stores and AU$10.00 incl. GST for Metro Stores.
  • Extended Distance Delivery orders take approximately 10-15 business days for regional stores and 3 – 7 business days for metro stores.
  • Extended Distance Delivery is available for online orders further than 10km of the store, with the exact distance beyond 10Km’s to be at the discretion of the store.
  • For Extended Distance Delivery, there is no minimum order amount.

Your order will prompt you to decide which delivery option is best for you.


Delivery Times


Delivery is available during store business hours, Monday to Friday. Delivery on a Saturday is at the discretion of the store. Delivery is not available on Sundays and Public Holidays. The store will contact you prior to delivery to work out the best suitable time for you.



Delivery Restrictions


Standard Delivery

  • Standard delivery is only available for orders within a 10km radius of the store from where the product has been purchased.

Extended Delivery

  • Extended Distance Delivery is available for orders further than 10km of the store with the exact distance beyond 10Km’s to be at the discretion of the store.
  • Your local store will be in touch to discuss options for you.

Local Delivery


Delivery is only available within Australia. You or a person nominated on your order must be available to receive the delivery, and sign for it when applicable. Please liaise with the store on how best to execute your contactless delivery where necessary.


Delivery Timyframes


Standard delivery provides a 3 – 7 business day window for delivery in metro areas only. In the instance your order is unable to be delivered within this timeframe your local store will contact you to confirm delivery timeframes. Participating regional stores endeavour to deliver within a 10 – 15 business day window.


Unable To Deliver


Every effort will be made to ensure your order will be delivered in line with your delivery preference However, in the unlikely event that the item is out of stock or cannot be received by our suppliers in time to meet your specified delivery method, you will be contacted by the store to discuss the updated estimated time of delivery, or offered an alternative suitable product as agreed between both you and the store.


Cancelling Your Order


Should you wish to cancel your order for any reason, please contact the store to discuss your options. They will be happy to assist wherever possible.


Fitment & Installations

We understand that some batteries and accessories are difficult to fit at home. Battery World are here to help and can provide fitment and installation of your purchase. Battery Fitment and/or installations may incur an additional charge. Fitment and installation is not available on all products. Please contact your local store for more details on availability and pricing. You can also discuss this when the store contacts you to arrange your delivery time.

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