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DELIVERY POLICY



BATTERY WORLD DELIVERY POLICY

From the 2nd of January 2019 Battery World is proud to offer customers a delivery option for their shopping convenience.


DELIVERY OPTIONS


At Battery World we have two different delivery options for orders over $50:

  • Free next day delivery. Please be advised that we have cut-off time of 3pm. Orders made after this are delivered day after.

  • Same day delivery for $10 (including GST). Please be advised that we have a cut-off time of 1pm, orders made after this are delivered the next day.

DELIVERY TIMES


Delivery is available during store business hours, Monday to Friday. Delivery on Saturday is at the discretion of the store and their availability. Delivery is not available on Sundays and Public Holidays.

DELIVERY RESTRICTIONS


For both options delivery is only guaranteed within a 10km radius of the store the product is being purchased from. If you are outside of this 10km radius, your purchase may still be delivered but may incur an additional charge, however this will be discussed with you by your local store after your purchase to arrange and also discuss a suitable time for delivery. Delivery is only available within Australia. You or a person nominated on your order must be available to receive and sign for the delivery. For security reasons deliveries cannot be left unattended and unsigned for.

UNABLE TO DELIVER


Every effort will be made to ensure your order will be delivered in line with your delivery preference of either next day or same day for $10, however there may be an occasion where delivery is unavailable as the item/s is out of stock or due to other unforeseen circumstances. If this happens, you will be contacted to discuss the updated estimated time of delivery, or be offered an alternative suitable product, this may require an additional charge which will be discussed at the time.

CANCELLING YOUR ORDER


If at any time you want to cancel an order due to the product being on back order or you have purchased the wrong product, please contact your local store.

FITMENT & INSTALLATIONS


Some batteries and accessories are hard to fit, however we are here to help and can provide fitment and installation of your purchase. Battery Fitment and/or installation are available at an additional charge as it is not included in your delivery. Fitment and installation is not available on all products. Please ask your local store for more details on availability and pricing.

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