Hi! Our names are Howdie & Ruthie Farrar and we are the franchisees of Battery World Ipswich located at 260 Brisbane Street in West Ipswich. The store opened late in 2009 and is an exciting one stop shop for all your battery needs.
We pride ourselves in providing excellent customer service, giving helpful and expert advice to ensure your purchase is the correct one, first time and in a comfortable and relaxed air-conditioned environment.
In recognition for our outstanding performance at the 2012 Battery World Australia national conference, we won the prestigious Franchisee of the Year award for the third year in a row. This outstanding achievement is due to the overwhelming support of our loyal customers and the Ipswich community at large.
We stock a wide range of batteries and battery related products to meet your every day needs from automotive, deep cycle, industrial, marine, motorcycle and recreational through to mobile & cordless phones, watches and children’s toys. In addition, we can also supply rechargeable batteries to suit a variety of applications along with specialist industry and medical needs.
Battery World Ipswich also operates a 24 hour roadside Emergency Battery Replacement Service backed by a nationwide warranty, simply phone 13 17 60.
We look forward to meeting you at our new modern facilities and while you may come in as a customer you will leave as a Battery World Ipswich friend.
2010, 2011 & 2012 Franchisee of the year
2010, 2011 & 2012 Marketing Excellence Award – Individual
City of Ipswich - 2012 Australia Day Medallion
Quest News (Ipswich) - Specialty Retailer of the Year 2012
2011 Community Recycler of the Year
Environmentally Friendly Business of the Year 2011
Ipswich Chamber of Commerce New Business 2010/2011
"I would like to submit a testimonial for your staff at Battery World Ipswich.
Service, beyond anything I have ever seen, attention to my needs, beyond anything I have experienced!
I was having a few troubles with my car and stopped at what I was told was a mobile store in Redbank. A lovely man named Nathan, really explained to me why I was having so many troubles going through batteries and having problems with my battery being flat every morning. I have since taken my car to an auto electrician and I have not had any issues for a couple of days now. I wasn't pressured into buying anything and Nathan was a wealth of knowledge.
The professionalism and courtesy I received was amazing, second to none. I highly recommend Nathan and the Ipswich Battery World to anyone."
Tammy - Redbank Plains
“Firstly I would like to declare my disappointment.
Disappointment that more businesses do not have service as Awesome as the customer service I received when I made my recent purchase at Ipswich Battery World.
Not only was the sale a smooth process, but I was fully informed of the options that I had… i.e. Cost vs Quality vs Branding.
The sales person also informed me on battery care (meaning longer until I see you again for a replacement, but making me more eager to purchase from you for any and all other battery needs I have), what I should do, what I should not do, how the battery behaves after its first official fill and why… something I would normally have no knowledge of in my profession.
Right up to offering advice on battery charges (What I should be using, what I shouldn’t, etc) and even a deal on the correct charger when purchased with my new battery.
I was not ‘sold’ into a more expensive option, but advised on pro’s and con’s of the differences, and not made to feel I had made a wrong decision when my mind was made up.
I left the store with two things, a new battery to get my motorcycle on the road again AND a smile from the EXCELLENT customer service.
Glyn Howard - Lowood”
Opening of the Ipswich Green Markets with Mayor Paul Pisasale- December 2012
BW with Ipswich Mayor, Paul Pisasale at St Joseph's
North Catholic School Fete
BW on the slide