"I would like to submit a testimonial for your staff at Battery World Ipswich.
Service, beyond anything I have ever seen, attention to my needs, beyond anything I have experienced!
I was having a few troubles with my car and stopped at what I was told was a mobile store in Redbank. A lovely man named Nathan, really explained to me why I was having so many troubles going through batteries and having problems with my battery being flat every morning. I have since taken my car to an auto electrician and I have not had any issues for a couple of days now. I wasn't pressured into buying anything and Nathan was a wealth of knowledge.
The professionalism and courtesy I received was amazing, second to none. I highly recommend Nathan and the Ipswich Battery World to anyone."
Tammy - Redbank Plains
“Firstly I would like to declare my disappointment. Disappointment that more businesses do not have service as Awesome as the customer service I received when I made my recent purchase at Ipswich Battery World.
Not only was the sale a smooth process, but I was fully informed of the options that I had… i.e. Cost vs Quality vs Branding.
The sales person also informed me on battery care (meaning longer until I see you again for a replacement, but making me more eager to purchase from you for any and all other battery needs I have), what I should do, what I should not do, how the battery behaves after its first official fill and why… something I would normally have no knowledge of in my profession.
Right up to offering advice on battery charges (What I should be using, what I shouldn’t, etc) and even a deal on the correct charger when purchased with my new battery.
I was not ‘sold’ into a more expensive option, but advised on pro’s and con’s of the differences, and not made to feel I had made a wrong decision when my mind was made up.
I left the store with two things, a new battery to get my motorcycle on the road again AND a smile from the EXCELLENT customer service.
Glyn Howard - Lowood”
"Dear Ruthie and Howdie,
I just wanted to give you some feedback in relation to my recent battery experience with your staff.
I was fortunate enough to have Matthew look after me and found him to display exemplary customer service when checking the battery for my Kluger.
He was patient with me as he explained what needed to happen. He was courteous and helpful with all my questions and explained to me what needed to happen as he went through the process of changing the battery.
It is not often that positive feedback is delivered to business owners and I felt it was important for you to know what great service I had and that I’ll be back.
Thanks again Matthew!
Dan Nielsen – Boronia Heights"